Q: Is your jewelry waterproof? 

A: Some of our jewelry is waterproof, but most of our jewelry is water-resistant due to the hand painted designs that are sealed.

Q: If it is sealed then why isn't it waterproof?

A: We use a non-toxic sealer, and it offers only a water-resistant seal, we are always exploring new sealant options that are non-toxic.

Q: What is the difference between water-resistant and waterproof?

A: Water resistant means that it can resist being penetrated by water only up to a certain point. (We recommend no longer than 30 minutes of water submersion at this time for our water-resistant designs) Waterproof means that it can be submerged in water without any worries of water penetration.

Q: Do you make custom jewelry?

A: Yes! The best way to submit a custom request at this time is to email me at popsnailsusa@gmail.com or message my Facebook page PoP Snails. I regularly post my custom pieces that have been made to our Facebook page if you would like to see some of my work.